Isuzu Customer Care

When you drive away in your Isuzu truck, you’ll have the entire Isuzu Care crew behind you. Not just our Customer Care Centre, but every single one of us. We’re just a Freecall away on 1800 035 640.

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The most comprehensive customer care truck program

At Isuzu, when we talk about reliability, we don’t just mean our trucks, but also our people and indeed our whole philosophy. As well as our in-house Customer Care Centre, you have access to an extensive range of service and support programmes designed to make ownership of an Isuzu truck a positive and rewarding experience for you. We call it Isuzu Care.


Speak to real people

Our in-house Customer Care Centre team of specialists (Freecall 1800 035 640) will ensure that owning an Isuzu truck is a not only rewarding, but also easy. You’ll be talking to people with many years of extensive training behind them and who know our trucks.

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Largest Dealer Network

Our network of accredited dealers is the largest in Australia, with over 70 locations across the nation - all certified in our customer care practices.

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Reliability is everything

We know that reliability means so much more to you than just a mechanically reliable truck. It means giving you direct access to our team when you need questions answered or specialist help.


Three year warranty and roadside truck assist

It’s important for you to be able to rely on someone for help if you ever need it. So in addition to our standard 3 year warranty, all Isuzu Trucks come with three years roadside truck assist. It’s designed exclusively for Isuzu trucks, and no matter where you are or what your problem is, just make one call and Isuzu Assist will help you get going in the fastest, most practical way.


Free first scheduled service

All Isuzu trucks across the range come with a free scheduled service at your first 5,000km when completed at any authorized Isuzu Dealership.

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Parts Availability

We have a dedicated, state-of-the-art truck parts warehouse and distribution centre in Australia. Our Genuine and Best Value Parts (BVP) ranges are just part of our ongoing efforts to remain at the forefront of parts and service delivery.

ISUZU CARE SERVICES Keeping you on the road for longer

Discover our range of additional Care services designed to support your truck and boost your business productivity.

Extended Care

Gain the peace of mind provided by a five year Isuzu factory warranty and 24/7 Roadside Assist package – available only at time of truck purchase.

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Extended Isuzu Assist

If you plan to keep your truck for longer than three years and want to keep all the benefits of your roadside assistance, you can extend Isuzu Assist by 12 or 24 months at a time.

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Set your servicing to cruise control

Regular services help keep your truck, and productivity, running smoothly. An Isuzu Service Agreement does the same for your business – smoothing cash flow, avoiding unexpected bills and ensuring correct truck maintenance.

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Need a hand?

You know your business back to front. You can’t be expected to be a truck expert too. Luckily, we are. If you need help with specs and configurations, get in touch.